We never advise deleting users because it might cause issues in your instance. Instead, we advise to mark them as inactive - they won't count towards your license and their information will be still available to changes.
Have you tried to recreate a user in your AD with the same user name of the deleted user? This should allow you to do changes.
I added the user to our crowd internal directory, placed the user in the same groups as a user in the internal directory that can access jira, but I get an error when trying to login as the user.
“anonymous 1014x5459956x2 1dawhhm 10.68.0.51,0:0:0:0:0:0:0:1 /login.jsp login : 'stuart.alexander' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.”
I have synchronised the directory from user management but it’s not allowing the new user to login even though the user is active in the crowd internal directory.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot