I have Jira 7.4.1 installed on a Windows 2008 R2. I recently updated Java to 8u152 and now the Jira service will not start. I have removed the old service and installed the new service using the service.bat file. when I try to start the service I get the error, service-specific error code 1.
I have had this issue with Confluence and it was an issue of the service not complied against the correct java version.
I have checked the Java_home and Jre_home and run the configure and check-java and they all run with good checks.
Can you show us the results of Java_home and Jre_home just for the sake of troubleshooting? Please also show us what you see when you check java -version.
Lastly, show us the lines in your Jira log right when you're trying to restart Jira and it fails, so we can help troubleshoot.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs