jira don't find confluence page

issue link --> confluence page --> search

don't search

get is 500 error

Use <REST API Browser> to test

3 answers

Either you have broken integration between jira and confluence either you have something broken inside the application. Could you please provide log files for confluence and jira app (atlassian-jira.log and atlassian-confluence.log files from appropriate folders - there maybe additional info related to your question

https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981

https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs

1 vote

Heya Hansen,

As I do agree with Alexey, it could be also caused by some authentication related or we could be facing the same symptoms from this new bug report: https://jira.atlassian.com/browse/JRA-39264which describes exactly our situation and the workaround would be to use directly the URL.

However, for more information and to confirm the symptoms, can you clarify which version of the applications are you using? Also, don't forget to take a look at the information in your atlassian-confluence/jira.log file which is inside <Confluence Home|JIRA/logs> directory.

Hope it helps ya!

Cheers,

Giu

confluence:5.5.4

JIRA:6.3.3

atlassian-confluence.log

2014-08-13 09:49:46,009 WARN [http-bio-9001-exec-47] [atlassian.confluence.cache.TransactionalCacheFactory] warning Transactional cache update outside transaction. All updates to this cache should be performed from a thread with a valid transaction context.

-- action: fourohfour

atlassian-jira.log

2014-08-13 09:34:15,826 atlassian-scheduler-quartz1.clustered_Worker-4 INFO ServiceRunner [atlassian.crowd.directory.DbCachingRemoteDirectory] synchronisation for directory [ 10000 ] starting
2014-08-13 09:34:15,948 atlassian-scheduler-quartz1.clustered_Worker-4 INFO ServiceRunner [atlassian.crowd.directory.DbCachingRemoteDirectory] INCREMENTAL synchronisation complete for directory [ 10000 ] in [ 122ms ]
2014-08-13 01:49:53,033 http-bio-9000-exec-3 INFO HansenLou 589x17878x1 19sbpvk 219.142.111.90 /browse/IK-2 [devstatus.provider.source.ThreadPool] Creating new thread pool with configuration: ThreadPool.Builder.EffectiveConfig[name=devstatus.dvcs.bitbucket,coreThreads=0,poolSize=20,keepAliveTime=60,queue=ThreadPool.Builder.DirectHandoff[]]

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