inline editing not working in IE9

I m experiencing a strange effect: the (awsome) inline/direct editing feature is working on Chrome and IE9 for everybody. But I have one single user (same IE9 Version than the others, same settings for JavaScript, Axtive X, etc., ) where it doesn t work.

So moving mouse on normally editable fields has no effect. As well regular editing is nor working normally and doesn t open in a modal window but opens in a new page. Using Chrome on the same issue it works fine. Somehow feels lika a JavaScript-problem but all other websites I ve tried do not have any problems.

I m running out of ideas... So does anybode else have this effect or has an idea what the problem could be?

I assuem it s not a JIRA-problem, looks much like in IE there s a mysterious difference to the other users - but I can t find it.

Thanks for any help!!

1 answer

1 accepted


The DOM-storage is responsible for making all of this working: it needs to be turned on and here it was turned off.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot