how to restore jira?

Irina Pisotska May 26, 2022

if you accidentally deleted a jira from a project, how to restore it?

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Payne
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May 26, 2022

By "a jira from a project" I assume you mean "an issue from a project". A deleted issue is gone for good. Most folks advise against deleting issues (doing so can be explicitly disallowed in the Project Permissions); a better practice is to resolve such issues with a resolution of deleted, canceled, etc.

Irina Pisotska May 26, 2022

 Thanks for Your answer! I mean:

Screen Shot 2022-05-26 at 23.20.58.png

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Laura Holton _ACE Rotterdam_
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May 26, 2022

Hi @Irina Pisotska 👋

Welcome to the Community! You can only restore it, if you are in Jira Premium plan. In premium, there is the trash feature for deleted projects. 

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Irina Pisotska May 26, 2022

Hi)

If there was a non-Premium plan, then I will not be able to restore the jira? or can I connect premium and restore?)

Irina Pisotska May 26, 2022

@Laura Holton _ACE Rotterdam_ 

Perhaps there is a one-time paid service for which you can restore a lost project?

 

Thank You in advance for the answer!

Laura Holton _ACE Rotterdam_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 27, 2022

Just in case your Jira instance has the right plan in place, check if you can find your project by following the steps below:

To restore a project: 

  1. Choose Projects.

  2. Select Trash from the sidebar. 

  3. Find your company-managed project and select > Restore

If this isn't possible I would recommend raising a support ticket with Atlassian to discuss the potential options as I'm not sure if you've already deleted the project that you can get it back by adding a service like that in hindsight. 

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