how to get bug through mail?

[prince kumar]

I am trying to add a mail id. by the mail id, I will get the bug from the customer and later I will assign it to the developer. so how I will add specific mail id, to get mail directly on Jira?

[Kurt Klinner]

@prince kumar 

Hi Prince

did you review the documentation on how to the mail service/handler.

If not i would suggest to go through the steps documented at

https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

Cheers

Kurt