Please go through the following page: https://confluence.atlassian.com/cloud/two-step-verification-976161185.html
This page has all the details regarding how to enable or disable Two-step verification.
I have accessed same multiple times but still unable to do so.
It is asking to login first then disable. As informed earlier , I am unable to login due to 2 step verification failure so how I will disable it. So my request is to provide me the information which illustrates disabaling the 2 step verification without login.
You should contact Atlassian Support. Or you can try the below:
If you have lost emergency recovery key, then
These details are also available here: https://confluence.atlassian.com/cloud/issues-with-your-account-976161189.html
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