how to create sprint for Scrum project

[Mandar Mondkar]

I had created a classic scrum project, but when I click on create button, I am unable to create new issues or new sprint.. please advise

[Tansu Akdeniz]

Hi @Mandar Mondkar 

Welcome to community.

You can only create an issue from top "Create" button. Can you please share the error?

To create a sprint, please take a look at this article.

[Mandar Mondkar]

The issue is that when I click on 'Create' button, it returns nothing... as a result I am unable to create issue or sprints.. please advise.

[Tansu Akdeniz]

Can you please share a screenshot?

Is it a server or cloud version? If it is server, what about the logs? (Jira Home Directory -> Logs -> atlassian-jira.log)

[Mandar Mondkar]

It is a free version... cannot attach scrrenshot

[Tansu Akdeniz]

Is it server or cloud? Did you check the logs?

[G subramanyam]

Hi @Mandar Mondkar welcome to the Jira Atlassian Community.

I understand that you are unable to create any issues nor Sprint in Jira Classic software. We could assist you if you can share us any screenshot. However, please try below steps:

1. If you are able to create a new project, then you have the board permissions. Try checking in the project setting schemes whether you have access rights to create issues for the project.

2. Access these links that gives more insight and your permissions

https://www.atlassian.com/agile/tutorials/how-to-do-scrum-with-jira-software

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

If my post address your query, kindly upvote and "accept answer" for the benefit of new members.

[Sudarshan TS]

Hello @Mandar Mondkar 

If your issue still exists, Can you do the following and tell us what you observe:
1. open a new browser instance

2. login Jira

3. press F12 key (this opens the Browser Developer tools

4. with the Console tab active click the create button and see what the console says.

This will help us understand the issue better.

On the other hand, I would also suggest you check with your Admin if there was any server related reboot which happened recently.