error message while importing .csv file into JIRA

i'm getting an error message when i try to import a csv file to JIRA: "Cannot add value [ [Compliance-Remediation] ] to CustomField Epic Link in Issue null. Probably value was in incorrect format". Can someone help?

5 answers

hello all, just a reminder. Needed a quick help on this....

0 vote

We aren't support, most of us have other things to do, and we're not all in one time zone, give us time to catch up! I've not tested this, so I'm not sure, but I suspect the import expects the issue ID of the epic, not its name.

thanks Nic. Sorry, i didn't mean that way...please let me know once tested....

0 vote

Hi, Prasad.

I'm not sure what is causing it, but maybe JIRA is not finding the 'Compliance-Remediation' Epic issue in your destination project.

Does it exist? If you create an epic with that Epic Name, does the import work?

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

yes there is an epic by this name" Compliance-Remediation"

I've figured out the reason for this. i've not mentioned the Issue type. That caused this Error. Btw, even after mentioning the issue type (as Story), the stories are not getting added as part of epic.. instead only stories are getting created. Any help?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

276 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you