We have recently installed JIRA 6.3.5 and added email notification for all users.
All the users are permissioned via AD groups
Whenever someone acts on an issue, email notification is being sent to both the AD group and the user.
Should it not be sent just to the AD group only?
JIRA does not mail AD groups, it mails single email addresses.
The two possibilities I can think of are:
As Ivan comments earlier, JIRA will effectively de-duplicate emails sent to a user, so if I'm the reporter, assignee and watching an issue, I will only get one email. But if I've got a second account with the same email address, or a second account with a group/list email address (that I am in), then I will get duplicate mails because JIRA has no way to tell it's a duplicate.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot