We have recently installed JIRA 6.3.5 and added email notification for all users.
All the users are permissioned via AD groups
Whenever someone acts on an issue, email notification is being sent to both the AD group and the user.
Should it not be sent just to the AD group only?
JIRA does not mail AD groups, it mails single email addresses.
The two possibilities I can think of are:
As Ivan comments earlier, JIRA will effectively de-duplicate emails sent to a user, so if I'm the reporter, assignee and watching an issue, I will only get one email. But if I've got a second account with the same email address, or a second account with a group/list email address (that I am in), then I will get duplicate mails because JIRA has no way to tell it's a duplicate.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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