How can I edit the created field in JIRA.

PFA the screenshot of the field to be edited/updated.

Please explain.

1 answer

1 votes

You don't.  The created and updated fields are a record of when the issue was created and when it was last updated.  It's a nonsense to edit them.

If you want to record something like "incident date/time" for retrospective logging of issues, then use a custom field to do it

I wanted to edit its format so that in JIRA it should also show the time when it was created along with the date. In View issue screen, it shows that created as - Yesterday or 5 hours ago etc, there I need to show it with proper date and time format.

Hi Ankita, we don't have direct option to change the formats, but we can change those by editing the code (Velocity and JSP files), you can find those files in the installed location.

No, don't do that, it's completely the wrong approach. I'm sorry I missed the original comment - I suspect it was made during one of Answers "don't send any email" failure periods. The comment changed the scope of the question from "I want the ability to destroy information in my system" to "I'd like to display the information differently", which makes much more sense/ To get dates to show as absolutes all the time, change the setting in the look and feel page - look for "date and time" on https://confluence.atlassian.com/display/JIRA/Customizing+the+Look+and+Feel

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,139 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot