dynamic assignee based on logged in jira user

i would like to have a custom assignee function that can only assign to people who currently logged in to JIRA.

 

'logged in' definition is user currently accessing JIRA.

 

 

we are a business company that work 24 x 7 with a lot of teams. each team have four shifts hours. the current assignee is not enough for us.

 

but JIRA sell it for Business Team.

1 answer

would it bot be best for the ticket to be assigned to the team group instead of an individual. the behaviour of the team will then be to pick up any unassigned tickets on a priority basis (e.g. the next ticket to be picked up is the one with the lowest SLA left).

Hi Yes, we used to do that but we want to evolved to be more accountable :) thats the reason we are doing this.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot