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changing a queue name

I have changed the name o a queue but when creating a JIRA service desk ticket it still shows the old queue name. How can i reflect the new change of name for the queue/?

1 answer

0 votes
Pavel Junek Community Leader Jul 14, 2021

Hi @Taroon Surti,

It looks like the new queue name just didn't save correctly. I tried to change the queue -> create a new ticket and the queue name remained the same.

Please try renaming again and you can try to reindex the whole Jira or delete the Jira internal Cache when restarting. 

Pavel

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