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big picture start and end date changes automatically after page refresh

Hi family,

we are using a big picture add-on on the evaluation license right now.

I am setting start and end dates on an issue but when I refresh the page the date shift to other dates. for example, I set the start date as 10 June and end date 17 June after refreshing page it shifted to start date 11 June and end 18 june. 

How to fix the above issue.

Thanks in advance

2 answers

1 accepted

0 votes
Answer accepted
Anna-BigPicture Marketplace Partner Jun 23, 2022

Hi @Saqib Dar

Does the problem still occur?

This article may be helpful regarding Start & End Dates synchronization: BigPicture tutorial - Dates synchronization.

Please tag me if you have further questions.

thanks @Anna-BigPicture for your support

0 votes
Brant Schroeder Community Leader Jun 20, 2022

@Saqib Dar You need to see how your synchronization is set up on your start and end date.  Depending on how you have it configured there are dependencies on your Gantt that could impact the dates, estimates, or other factors.  I would suggest looking at the Gantt and at your settings https://wiki.softwareplant.com/doc/all/app-configuration/general/tasks/start-end-date-fields

thanks @Brant Schroeder  for the support

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