Workload Pie Gadget Issue

Hi,

I am using the Workload Pie gadget to report the time spent on certain issues (defined in a filter), once per customer, once per priority. However, and this is what my question is about, the total amount of time shown in the gadget is not the same for both charts. How can that happen? I am using the same source (filter) for both charts and just have a different grouping.

Anybody having an idea?

Many thanks

anja

1 answer

Hi,

Is "Customer" a multiselect field?

If yes, then in any issue if customer has multiple values, then pie chart would show the same workload for muliple times (i.e for each selected customer).

Hi Chaithra,

thanks for your reply. It's correct, Customer is a multiselect field, but the sum of hours is greater when I group by Priority than by customer and it would have to be the other way round if that was the cause, right?

Priority is not a multiselect field, but the amount is higher in both charts for the Priority grouped one.

Best regards

anja

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot