Work log tab is no longer visible on some issues - how can I get it back?

We have JIRA 6.0.2 and Tempo 7.7.1.

The Work Log tab in the bottom section and the associated time tracking section on the right is no longer visible on SOME issues. The issues are all in the same project, same issue type, same workflow, same field configuration.

I need to figure out how to get the tab back since it affects our time tracking internal/external financial audits since you cannot see any time tracking/work log history for certain issues.

I've disabled Tempo, reindexed > tab didn't appear.

Since Tempo was disabled, I then went to: UPM > Show System Plugins and enabled View Issue Ops Bar Work Link module under Issue Operations Plugin. We had it disabled since we don't want JIRA log work to collide with Tempo's log work. However, that didn't change anything - it was still hidden.

How can I get the Work Log tab back in the Activity section?

1 answer

Hi @Karie Kelly,

I don't know if it still a question for you, but, just in case, to restore your work log tab, do the following procedures:

  1. log as admin
  2. goto plugins tab
  3. select system (close to filter visible ADD-ONs)
  4. locate Issue Tab Panels Plugin
  5. Expand its modules
  6. locate Work Log Tab Panel module
  7. And, finally, just enable it smile

That's it. Now you have your Work Log Tab Panel back.

Have a great day out there. Best,

Michel

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,120 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot