Why can't I move a user story from open to in progress?

I found similar questions, and it seemed to come down to whether that transition was possible in the defined workflow. I've checked that the workflow does allow going from open to in progress, so that is not the issue.

Are there any other requirements I need to look at that might be the issue (i.e. does the story have to have tasks, estimates, etc)?

1 answer

Exactly for that kind of problem I installed the Conditions Validator Plugin (https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.condval.intenso-conditions-validator)

Maybe you could try that...

Hey Thomas, thanks! That looks very useful. Sadly, I'm at a large org and I don't have admin permission to install plug-ins. I will ask the relevant team if they can install. Any ideas what conditions might be stopping me in the meantime?

Just to be sure: The transistion isn't showing on the view issue screen, or do you encounter errors when using it? Or - as you said "move" - are you using greenhopper, and the columns might be misconfigured?

I any case it would be good to know the conditions that are present for the transition - maybe it want's to assign the issue to a non assignable user etc. But without knowing more that's too much guessing...

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

135 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you