I'm having trouble trialing Jira Software with Service Desk. The internal workflow is perfect but I can't seem to link it all together for customers. I must be missing something simple.
I like the look and feel of the Atlassian Community but can't identify the product used. Can this be linked to internal Jira Software issues?
I need self managed portal customers to create, search, watch and vote on any issue I choose to expose.
Is this possible using Jira Software and Jira Service Desk?
@Micko Atlassian community site is based of "Lithium" which is now "Khoros Communities" - https://khoros.com/platform/communities
But, you can also use Questions for Confluence for this purpose - https://www.atlassian.com/software/confluence/questions
Thank you for such a speedy response. I'll trial Questions for Confluence but it doesn't offer the same low cost self hosted option for small teams.
I assumed community was running an Atlassian product. Khoros is well out of my league.
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I'm in the same boat as @Micko and looking for a tool that can be used to as the basis of building out a customer community. Does anyone have any suggestions of 3rd party products that are less expensive than "Khoros Communities"?
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you've probably solved this problem by now... but, in case it's useful, you could try https://tribe.so/ - growing SaaS product with good features and much more affordable.
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Hi @Christy McCarthy. and thanks for your comment.
In fact I have not found a cost effective solution so far. I've talked to the guys at Khoros but I felt their product was just too big for our purposes.
I appreciate your suggestion and will check it out
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