When importing from another instance, can issue keys and issue numbers stay the same?

I need the issue key/ number to stay the same from the CSV to our new instance of JIRA. Is this possible?

1 answer

0 votes
Brant Schroeder Community Champion Sep 25, 2017

Danielle,

Key will not be imported, it is generated by JIRA according to the project you are importing it into.  If you specifiy and map a key in an import, then the import is treated as an update to an existing issue.

Documentation here: https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html?_gac=1.220783338.1506009482.CjwKCAjwxo3OBRBpEiwAS7X62dTz2lusHVQ41uP63-z1wfwDhgOFfw4NcF_f-RbyoaGUTCSjXSNg2BoC5SYQAvD_BwE&_ga=2.143264757.1309587125.1506348434-2139828892.1496244810

You might check the market place and see if they have a tool that will meet your need.  A quick search brought this up and it might work for you.  https://marketplace.atlassian.com/plugins/com.awnaba.projectconfigurator.projectconfigurator/server/overview

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