Users appear in wrong group in comparison with database

Hello all.

We use Jira to permit external users to candidate to our school. When candidates are selected, we need to free licences to other candidates (so other users) next year. In the past, I've made it by migrating old users from the standard user group to a "to-delete" group.
This time, I've updated the cwd_membership table but the users migrated still appear in the standard user_group in Jira interface.

In fact, my question is : how can I migrate many users in one time to another group in order of freeing licences ?

1 answer

Hi Phillippe, I see you mentioned the table cwd_membership, I supose you're editing the group membership directly via database. In case this is correct, the suggestion is use the Bulk Edit Groups, insted of direct database manipulation as this may cause problems in your instance.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot