The Label field is not in the screen at all. We have two environments for JIRA, DEV and PROD. The Label field is not in screen in both DEV and PROD. However, the user can see the Label menu in PROD but not in DEV. They used to edit the Label from the menu even after the ticket is closed.
I compared DEV and PRD, the PRD has two extra menu than DEV: Convert to Subtask and Label. the DEV has a lot more plugins installed than PRD. the only plugin in PRD but not in DEV is JIRA SSL Add-on. btw, I am the admin, just took over this new project. How can I bring these two extra menus into DEV?
Convert to subtask is a standard function. It will appear in the menu when you've got the right permissions to use it and subtasks are enabled. However, I think I've missed something. There is a Label*S* option in the menu. To enable it, you have to have a label field valid for the project/issue type. I'm really sorry I forgot about that!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs