User Picker on Create

So I have a custom field for script runner called "Created by". I would to set this field by default to the current user when creating the ticket in service desk. I have found some forums, but they all seem outdate and I can not get it to work on Script runner. I am not looking for a post function, as I would like it to be prepopulated while creating the issue, or if it was hidden on the create screen and was set in the background as a post function after creating the ticket where I could then see that field in the People detials, that would work as well. Is there a way to achieve what I want?

1 answer

This widget could not be displayed.
Rachel Wright Community Champion Jun 09, 2017

Hi Anthony, 

I don't have the exact answer you're after, but I can share that JIRA already logs a "Creator" in the background.  This became available around JIRA version 6.2.  

This is helpful for a scenario like: I create an issue on "behalf" of another user.  JIRA would record my username as the "Creator" and whatever value I selected in the "Reporter" field.  Both these values are stored in the "jiraissue" table in the database.

 You can display the "Creator" column in filter results but not on screens.  (Here's the feature request for that:  https://jira.atlassian.com/browse/JRASERVER-43387)

Hope this helps,

Rachel Wright

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

216 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you