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User Export button flashes up then disappears completely

Hi all,

I have a user in my organisation with a strange issue with exporting.

Before, they were always able to export without issue but all of a sudden, they create a query and search, then the Export button flashes in position then disappears and is no longer visible. Can re-create the issue every time the page is refreshed.

They work on a Mac and have tried different browsers and also tried it on a separate PC. 

Note, he is the only user with this issue, no one else has raised the issue.

Can see the error here: Screen video of export button disappearing  

1 answer

Hi Jack, 

did you find out where the problem was? 



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