Hi Support Team ,
We are evaluating JIRA-Agile for our project Management therefore we are importing project data from CSV file . We have followed the instructions but finally we encountered with” Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state”
Following are the fileds in CSV file
Summary Priority Description Story Points Assigned Sprint Issue Type Resource Status Start Date End Date Resolution |
Here is the detaild error log
2014-08-26 11:20:03,902 INFO - Import started by Mbudhia using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBeanHere is the detailed error log
2014-08-26 11:20:04,184 INFO - ------------------------------
2014-08-26 11:20:04,185 INFO - Importing: Users
2014-08-26 11:20:04,185 INFO - ------------------------------
2014-08-26 11:20:04,185 INFO - Only new items will be imported
2014-08-26 11:20:04,186 INFO - 4 users associated with import. 0 new users were created and imported as active.
2014-08-26 11:20:04,186 INFO - ------------------------------
2014-08-26 11:20:04,186 INFO - Finished Importing : Users
2014-08-26 11:20:04,187 INFO - ------------------------------
2014-08-26 11:20:04,187 INFO - 0 users successfully created.
2014-08-26 11:20:04,187 INFO - Retrieving projects...
2014-08-26 11:20:04,188 INFO - Project ExternalProject[jiraId=<null>,id=<null>,externalName=<null>,name=<null>,key=TP,url=<null>,lead=<null>,description=<null>,projectCategoryName=<null>,avatarUrl=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>] already exists. Not imported
2014-08-26 11:20:04,188 INFO - ------------------------------
2014-08-26 11:20:04,188 INFO - Importing: Versions
2014-08-26 11:20:04,188 INFO - ------------------------------
2014-08-26 11:20:04,189 INFO - Only new items will be imported
2014-08-26 11:20:04,189 INFO - ------------------------------
2014-08-26 11:20:04,189 INFO - Finished Importing : Versions
2014-08-26 11:20:04,189 INFO - ------------------------------
2014-08-26 11:20:04,189 INFO - ------------------------------
2014-08-26 11:20:04,190 INFO - Importing: Components
2014-08-26 11:20:04,190 INFO - ------------------------------
2014-08-26 11:20:04,190 INFO - Only new items will be imported
2014-08-26 11:20:04,190 INFO - ------------------------------
2014-08-26 11:20:04,190 INFO - Finished Importing : Components
2014-08-26 11:20:04,191 INFO - ------------------------------
2014-08-26 11:20:04,191 INFO - Retrieving custom fields...
2014-08-26 11:20:04,191 INFO - ------------------------------
2014-08-26 11:20:04,191 INFO - Importing: Issues
2014-08-26 11:20:04,191 INFO - ------------------------------
2014-08-26 11:20:04,191 INFO - Only new items will be imported
2014-08-26 11:20:04,208 INFO - Importing issue: ExternalIssue{externalId=autoid-1738234780118688781, summary=Device Management, issueType=Story Point}
2014-08-26 11:20:04,243 INFO - ------------------------------
2014-08-26 11:20:04,243 INFO - Finished Importing : Issues
2014-08-26 11:20:04,243 INFO - ------------------------------
2014-08-26 11:20:04,243 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
java.lang.NoClassDefFoundError: com/atlassian/greenhopper/customfield/epiclink/EpicLinkCFType
at com.atlassian.jira.plugins.importer.imports.importer.impl.customfields.CFValueHandlerEpicLink.canHandleCustomField(CFValueHandlerEpicLink.java:42)
at com.atlassian.jira.plugins.importer.imports.importer.impl.customfields.CustomFieldValueFactory.prepareValueForCustomField(CustomFieldValueFactory.java:52)
at com.atlassian.jira.plugins.importer.imports.importer.impl.customfields.CustomFieldsUtil.setCustomFieldValueForIssue(CustomFieldsUtil.java:182)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importExternalCustomFields(DefaultJiraDataImporter.java:1203)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:893)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:506)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:470)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:253)
at java.lang.Thread.run(Unknown Source)
2014-08-26 11:20:04,267 INFO - No issues need to be reindexed.
Looking for the solution
Regards
Manish
Hi Manish,
This is actually a bug in the JIRA Importers Plugin, see:
Upgrading it to the latest available version should fix it.
Cheers,
Matheus
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.