Unable to create a new story

kayleigh.clifford December 10, 2019

Hi,

 

I'm not sure what happened but for a particular project I am no longer able to create a new JIRA story/task, etc and neither is anyone on my team.

We are able to create stories/task, etc for other projects but not this 1 project.

We can update existing tickets, just not create new ones.

Does anyone know why this may be happening?

1 answer

2 votes
Pedro Felgueiras
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December 10, 2019

Hi, 

 

Have you checked the permission scheam of that proect?  

 

Best regards, 

Pedro Felgueiras 

Nic Brough -Adaptavist-
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December 10, 2019

Indeed, an admin has either

  • Removed your "create issue" permission from the project by changing the roles/groups/persona that get it in the scheme
  • Removed your accounts from the roles/groups/persona that have create permission

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