Un-hide/enable Source Tab

When we are not integrated with crucible, some users hide the source tab. (hide the message)

However, when we linked JIRA and Crucible, those users are not able to see the tab now while others are able to see it.

Can anyone help us on that?

2 answers


It's a permission in Project Permission Scheme. Go to related permission scheme and look for the View Development Tools permissions

I added the View Development Tools permissions to anyone and the source tab is still not appear in those screen.

It is 6.2.1 and 3.3.2 for Crucible/FishEye

Which JIRA version do you use?


You can find that parameter in the db. If you can access the database that JIRA connected, you can see which users disabled that tab by executing

SELECT * FROM jiradb.propertyentry where property_key like 'disableIssueTabFEProductPreview';

and then run another sql, change 1's with 0

SELECT * FROM jiradb.propertynumber where id=[IDS_FROM_PREVIOUS_QUERY];

Please backup JIRA before this operation and I remind you again that Atlassian doesn't support DB operations :)

How can we enable it after we see which users disabled that tab?

replace 1's as the result of second query with 0's, then run script runner's built in script "clear cache or class loader" or restart jira

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,305 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot