Turn on email sending function in Jira

Hi,

can you please tell me where can I turn on the email function for user creation emails (new account confirmation email) in Jira. I have a test environment and I need to test a new email template.

Thanks in advance!
Rumi

1 answer

0 vote

Have you hooked up your Jira to your email server? If that's working, then outgoing emails about accounts should be going out as well. (Seehttp://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications - it talks mostly about notifications, but the stuff about the email server is what you need)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,331 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot