When a ticket is created by email, if the email adress is not recognized it will create a new account.
But in the User Guide, it's written that it is an option. I would like to disable this option so that a new email adress would not create a new user account.
Where can I do that please?
Also, where can I disable the email sent after a new account creation?
If you use the default mail handlers, these are the limitations. If you use something like JEMH, you can set default reporters to create the issue on the behalf of the external user. You can also, if you wanted to, create users that _dont_ take up seats with JEMH, they can't login but that can be notified. v1.0 coming in the new year has facilities for auto creation of groups based on email domains, auto injection of those groups into project roles (eg User). Answering the intial point, there is also configuration over the notification of new user creation (whether they have jira-users membership or they dont).
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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