Hi, we marked several tickets with "[ITSM-123...] some text" as title, but when I search for "ITSM" they won't show up.
My search query:
summary ~ "ITSM"
Are square brackets handled specially? How may I search for the text inside of them?
Thanks, I didn't noticed that I need to use an *. But escaping doesn't work.
With summary ~ "\\[ITSM*" it says "The text query '\[ITSM*' for field 'summary' is not valid: probably your range query is incorrect.".
With summary ~ "\[ITSM*" it says (translated to english) "error in JQL-query: '\[' is an illegale JQL escapesequence. Valid escapesequences are \', \", \t, \n, \r, \\, '\ ' and \uXXXX."
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