Support Tools plugin compatibility with Jira 7.6 Edited

The plugin is not compatible with Jira 7.5 nor 7.6.

is there some replacement, or the new version is to be released?

2 answers

1 accepted

0 votes

Hi Petr,

You can safely uninstall this old plugin.  This specific plugin has been deprecated in Jira 7.5.  In its place Jira has replaced this with a system plugin called 'Atlassian Troubleshooting and Support Tools'.

In turn you should still have the same functionalities this older plugin provided in Jira.   The same is true of the old Instance Health Plugin.  These are hold overs from prior versions of Jira and can be safely uninstalled in the 7.5+ versions of Jira.


0 votes

Hi Petr,

Which add-on are you referring to?



Crap. I started discussion bellow the documentation on plugin named "Atlassian JIRA - Plugins - Instance Health Plugin" so I thought it will appear there.

Link to


I have the same issue with "Support Tools Plugin"

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