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Support Tools plugin compatibility with Jira 7.6

Petr Studený
Petr Studený December 6, 2017

The plugin is not compatible with Jira 7.5 nor 7.6.

is there some replacement, or the new version is to be released?

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2017

Hi Petr,

You can safely uninstall this old plugin.  This specific plugin has been deprecated in Jira 7.5.  In its place Jira has replaced this with a system plugin called 'Atlassian Troubleshooting and Support Tools'.

In turn you should still have the same functionalities this older plugin provided in Jira.   The same is true of the old Instance Health Plugin.  These are hold overs from prior versions of Jira and can be safely uninstalled in the 7.5+ versions of Jira.

Regards,
Andy

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somethingblue
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2017

Hi Petr,

Which add-on are you referring to?

Cheers,

Branden

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Petr Studený
Petr Studený December 6, 2017

Crap. I started discussion bellow the documentation on plugin named "Atlassian JIRA - Plugins - Instance Health Plugin" so I thought it will appear there.

Link to community.atlassian.com

 

I have the same issue with "Support Tools Plugin"

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