Hello i created my own workflow in jira, but i need to send an email notification when the issue pass from an status to another, are there some type of configuration to do it ? thanks
Use Issue Notifications Schemes.
You can also configure a custom notification if what you are not looking for is not in one of the events provided by JIRA. Documentation available at
1. Go to Administration
2. Click on Events
3. Create a new Event called "Status Changed"
4. Go to your project's notification scheme and select the group or project role that needs to be notified when the issue status is changed
5. Go to your workflow and add this event on every transition post-function
Or alternatively, you can just set a custom messenger configuration with this add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview
and set it to fire when an issue (in one or another project) changes it's status or whatever condition you may have.
What is a benefit for us is that you can set it up to send a slack notification as well
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