Run Escalation service for multiple states (script runner)

I am looking for a way of sending an automated email when a field is blank after a certain amount of days. Usually I would accomplish this with Escalation Services. However, this new application has 10 states and 4 permutations - I am trying to avoid implementing an escalation service loop 40 different times.

Is there a way to put in a case statement similar to the pseduocode below?

Case1: If state is in In progress run action 91
Case2: If state is in To Do run action 101
Case3: if state is in Another State run action 111

Specifically I need help with the code. Thinking of switch statement, but don't know where to begin 


0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

166 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you