Restricting resolutions based on Issue type in Resolve Issue Screen

Hi

I want to restrict the resolutions in the resolve issue screen according to the issue type.

How can we achieve this?

2 answers

1 accepted

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You can't, directly, but you can do it in two steps:

You can restrict resolutions by putting properties into the workflow - see https://confluence.atlassian.com/display/JIRA/Workflow+Properties

You can then use different workflows for different issue types (look up "workflow schemes" if you haven't already spotted them)

Hi Nic,

But we need to create the separate workflow for each issue type using Workflow properties.

This becomes tedious task if issue types grows on.

Yes, but that is the only way to achieve what you are looking for with vanilla JIRA.

Ok.If at all need to develop a plugin to get such requirement,which module type in jira support Resolve Issue Screen.

Ok.If at all need to develop a plugin to meet such requirement, which module type of jira is used for Resolution field(system fields).

It's not that simple. Resolution is a system field, not something you code or modify in a simple add-on. It's use is endemic through the system and you can't simply replace it.

Your options here are a massive rewrite, using workflows as above, or trying to get javascript to pick up issue-type and modify the content of the drop-down in all the different places it's used (I don't know how hard that is, but take a look at the behaviours plugin - just remember ijavascript is easy to bypass or break)

You may want to take a look at the following solution: http://confluence.kepler-rominfo.com/display/TR/Restricting+resolutions+based+on+issue+type

The resolutions are restricted based on issue type by means of the JJupin plugin and its Live Fields feature.

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