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Restricting resolutions based on Issue type in Resolve Issue Screen

Bharadwaj Jannu

I want to restrict the resolutions in the resolve issue screen according to the issue type.

How can we achieve this?

Accepted answers

Nic Brough -Adaptavist-

You can't, directly, but you can do it in two steps:

You can restrict resolutions by putting properties into the workflow - see https://confluence.atlassian.com/display/JIRA/Workflow+Properties

You can then use different workflows for different issue types (look up "workflow schemes" if you haven't already spotted them)

All comments

Nic Brough -Adaptavist-

You can't, directly, but you can do it in two steps:

You can restrict resolutions by putting properties into the workflow - see https://confluence.atlassian.com/display/JIRA/Workflow+Properties

You can then use different workflows for different issue types (look up "workflow schemes" if you haven't already spotted them)

Bharadwaj Jannu

Hi Nic,

But we need to create the separate workflow for each issue type using Workflow properties.

This becomes tedious task if issue types grows on.

Renjith Pillai

Yes, but that is the only way to achieve what you are looking for with vanilla JIRA.

Bharadwaj Jannu

Ok.If at all need to develop a plugin to get such requirement,which module type in jira support Resolve Issue Screen.

Alexandru_Iacob

You may want to take a look at the following solution: http://confluence.kepler-rominfo.com/display/TR/Restricting+resolutions+based+on+issue+type

The resolutions are restricted based on issue type by means of the JJupin plugin and its Live Fields feature.

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