Restricting Viewing of Issue Types when creating new JIRA tickets


Is there a way to retrict what Issue Types are seen by users when creating a new JIRA ticket? For example, if Project: Application Support had two Issue Types: Support Request and Task, can we retrict who sees Task when creating an issue?



1 answer

1 accepted

This widget could not be displayed.

No, everyone sees the fill list for the project.

You can play tricks and prevent people from raising certain types, but if you want to restrict the list on creation, you'll need some coding. I think the behaviours plugin used to be able to do this, but can't vouch for version 5, and I've seen some attempts to use javascript to partly do it independently of plugins.

Thanks Nic. Was just wondering...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

148 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you