Require a comment when a field is updated/changed

Hi,

We would like to be able to require a comment if certain fields are updated in a issue.  For example, if someone changes the Due Date we want the user to enter the reason why they are changing the Due Date.

Can this be done in JIRA? Or is there an add-on that would make this possible?

Thanks.

1 answer

0 vote

You'd have to do it as part of a loop back workflow step. Ie. In Progress ->Update Due Date -> In Progress. Then on the Update Due Date you can add in a verification step that requires a comment on the screen https://confluence.atlassian.com/display/JIRAKB/How+to+configure+Comment+field+to+be+required+in+workflow+transition

Thanks for answering Daniel. We actually have the add-on that is required installed already, so that's good. But, let me see if I understand what you are talking about with regard to the loop back workflow: would I create a custom workflow that would be fired when someone changed the Due Date field?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

792 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you