Reporting on Resolver

Is there an easy way to search on the person who resolved a story? I can put in a Resolve date, but if I try 'assignee' it gives the result of who is currently assigned to the story, who is not necessarily the person who fixed/resolved the item. Any sugggestions?

3 answers

Hello Andrea,

you can retrieve this information just using History tab for a specific issue. There, you find all information about the ticket history.

Hope this helps,

Fabio

I know I can find the information on the History tab, but if I need to find out what tickets "John Smith" worked on in the last 3 months, that means I have to go through all the tickets & look at the History, I'd much rather be able to look at a report & get that information

Hi Andrea,

If you are still looking, you can check out eazyBI report creation plugin for JIRA.

With eazyBI you can create custom reports based on JIRA data. Please take a look at the example report I created for you where you can see which person was assigned to the issue when it transitioned to status Resolved or Closed. It has a Time filter to show only last months.

Please let me know if you have any additional questions about eazyBI, you can contact me directly by e-mailing to support@eazybi.com

Kind regards,
Lauma

Hi Andrea,

You could do something like this :

resolution changed AFTER -12w by "John Smith"

which will give you all the issue for which John Smith changed the resolution in the last 12 weeks.

Best regards,

Peter

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,870 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot