Project settings not available

Sofia Maridaki June 17, 2022

Dear sir/ madam, we have the board https://jira.sp.vodafone.com/secure/RapidBoard.jspa?rapidView=49596 but we don't have the option "Project settings" in order to add or remove someone to the board.

Moreover, when we go Board --> Configure, we can add someone as admin but we cannot add him/her as a user

 

Please for your help

Thank you in advance

Sofia

3 answers

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Sofia Maridaki June 17, 2022

here you are

QA board.JPG

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2022

@Sofia Maridaki , I am now sure Could you please again check the project roles once or who have Project Admin or Jira Admin permission please ask them to share the screenshot. 

0 votes
Sofia Maridaki June 17, 2022

QA board.JPG

0 votes
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 17, 2022

Hi @Sofia Maridaki ,

In order to access the project setting, you need to have Project Administrator permission or you need to be in the Administrator Project role. 

Please contact the Jira administrator or Project Admin of that project to provide the access.

 

 

Regards,
Mayur

Sofia Maridaki June 17, 2022

Hello @Mayur Jadhav I'm an admin in this project but project settings not appearing...

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 17, 2022

@Sofia Maridaki 

Could you please share screenshot with us so that it will helps us to understand.

Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 17, 2022

Hi @Sofia Maridaki 

Could you please perform the workaround and check if you are able to access.

  1. Click on the project from the JIRA Administration menu on the top right.
  2. The list of projects that the user has the permission to will be displayed.
  3. Click on project and you'll be redirected to the Project Administration page.
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 26, 2022

Hi @Sofia Maridaki ,

Just to see if your issue is resolved or not??

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