It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with filters

I have a problem with filters in JIRA. When I add some extra columns (custom fields) I can't save them to the filter and when I try to use a filter they are not visible. I can't sort with this new columns albo because when I click on the label the whole column disappear. Is there a solution?

3 answers

1 accepted

1 vote
Answer accepted
Andre Lehmann Community Leader May 11, 2014

Hi Pawel,

we had the same problem!

It figured out that the custom-field hast to be "global" to be able to save that in filter-columns.

So, we create project-specific custom-fields with a global context (all issuetypes and all projects) and than make new project-context.

If it's a list the global default value is just "-" and than the wished options for the project-context are set in the project-context.

You have to be aware, that every project, wich have the "global-default" configuration will see those field.

Kind regards

André

It's possible that this custom fields are not related with the context that is used on this filter.

Check if it this custom fields are related to the proper issue type and/or project envolved. Click here for more details:
https://confluence.atlassian.com/display/JIRA/Configuring+a+Custom+Field

No, that's not the problem. I've checked everything and it is configure properly. My custom fields are configure for my project XYZ and for issue type (task an subtask). Where is the problem in this case?

Which columns tried you to add to your filter? Are they from third-party? Please check the log files under \logs. I suggest that there are some hints for this problem.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted Wednesday in Jira

Upcoming Enterprise releases targeting Q3 2019: Jira Software 8.5 & Jira Service Desk 4.5

Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...

297 views 3 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you