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Problem with automation in JIRA Structure

Good morning,

I would like to create an automation in JIRA Structure in order to insert directly all the Initiative that will be created into a specific project.

I created the empty structure, select Automation --> insert, but using this JQL "project = xxx and issuetype = Initiative", the system replies with the error attached to this ticket.

Can you help me solving this problem?


Amedeostructure problem.PNG

2 answers

0 votes
Stepan Kholodov _Tempo_
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Oct 02, 2023

Hello @Amedeo 

The mentioned error might indicate possible performance issues; in any case, it requires an investigation and a closer look at your setup. Please reach out to us directly through our support portal and we'll get back with you shortly.

Best regards,
Stepan Kholodov

Good afternoon...any updates on this topic?




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