You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Even though I set the custom user picker value for "add comments" and "transition issues", I am unable to perform either action.
Would anybody have any insight on how to solve this?
Hi Rob,
as for the transition a "Workflow condition" always comes to mind which has the potential to block transitions for specific users:
https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/
For the comments it is suspicious, though.
In the first run I'd suggest to diagnose further with "Permission Helper". This should tell you right away what the specific problem with the permissions on commenting really is.
https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/
Probably it is just a little mistake in Permission Schemes which can be adjusted in no time.
Cheers,
Daniel
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.