Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Permissions Edited

Even though I set the custom user picker value for "add comments" and "transition issues", I am unable to perform either action. 

Would anybody have any insight on how to solve this?

1 answer

0 votes
Daniel Ebers Community Leader Nov 15, 2020

Hi Rob,

as for the transition a "Workflow condition" always comes to mind which has the potential to block transitions for specific users:

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

For the comments it is suspicious, though.

In the first run I'd suggest to diagnose further with "Permission Helper". This should tell you right away what the specific problem with the permissions on commenting really is.

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

Probably it is just a little mistake in Permission Schemes which can be adjusted in no time.

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you