Let's say, someone create an issue. In this case, the assignee of the ticket is the Project Manager (it is automatically).
The problem is any developer is allowed to change the assignee of the ticket even if the current assignee is the PM.
PM is the one that makes a decision and pick the assignee of the ticket.
So ok, for that I can configure the permission scheme. It is not a problem.
But, once the ticket is assigned to developers (by the PM), then it is ok to move the ticket from one developer to another by developers.
Is it possible to do that ? And if so, could you help me and guide me to a solution.
It is possible that you remove the assign button globally in you Jira instance. Then you can create your own custom "assign-transition". this is a transitions that leads to the same step but shows a custom screen with assignee field. then you can add conditions to that transition as example that only project role pm can use this button. in the next status you create new transition with condition that only developer can use that "assign-transition".
but this isnt really a clean solution. and its globally.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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