Permission and assignee

Hi everybody,

Let's say, someone create an issue. In this case, the assignee of the ticket is the Project Manager (it is automatically).

The problem is any developer is allowed to change the assignee of the ticket even if the current assignee is the PM.
PM is the one that makes a decision and pick the assignee of the ticket.

So ok, for that I can configure the permission scheme. It is not a problem.

But, once the ticket is assigned to developers (by the PM), then it is ok to move the ticket from one developer to another by developers.

Is it possible to do that ? And if so, could you help me and guide me to a solution.

Tanks !!

 

 

1 answer

This widget could not be displayed.

It is possible that you remove the assign button globally in you Jira instance. Then you can create your own custom "assign-transition". this is a transitions that leads to the same step but shows a custom screen with assignee field. then you can add conditions to that transition as example that only project role pm can use this button. in the next status you create new transition with condition that only developer can use that "assign-transition".

https://confluence.atlassian.com/jirakb/how-to-remove-the-assign-button-from-issues-346325421.html

but this isnt really a clean solution. and its globally.

Thanks Stefan

But I cannot remove the assign button globally because I have a lot of projects in my Jira instance (more 200)

So I search a solution only for one project !!

(and your link does not work :( )

 

Stefan's solution can work for one project, as you can give that one project a different workflow with that change in it.

The doc site for Atlassian is having problems at the moment, Atlassian are investigating.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 8 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

22 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you