Notify administrator when unable to connect to mail server

I'm trying to find a setting that can alert me when JIRA can't connect to the incoming IMAP server. We use email heavily with our JIRA instance, and recently our Mail system had some changes. Once we found out the issue, we fixed the system and a week's worth of emails coming into JIRA got processed. Ideally the system would have notified us if it couldn't connect and we could have fixed it earlier. Is there a way to have the system notify us when it can't connect to incoming email?

1 answer

Maybe you can try with some external tool that monitors the atlassian-jira.log file for errors related to mail server (some regex) like nagios or something simular.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,335 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot