I have to create a required custom field to force developers to supply specific information before sending a ticket to code review. I want that field to be shown on only two transition screens, and I want to share those two transition screens across five projects. The field is not supposed to be accessible on a "create issue" screen. I had someone attempt to create an issue and he was not allowed to continue because Jira required him to fill in the custom field, which wasn't shown on the create issue screen. Is it possible to use required custom fields selectively on screens and across projects?
No, but yes.
No, because Jira's "mandatory field" flag is quite simple - either a field MUST be filled in from the point of creation onwards, or not.
But, yes, because we do this with "validators". Go into your transitions where you've added the screens you mention and add validators that say "my field must be filled in". Users will be forced to add data before they can complete the transition.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot