Need to migrate open issues from an externally hosted Jira system to our own local Jira system

[Jon Mitchell]

Currently we use a Jira system hosted by a third party. Recently we installed our own local Jira system. Now we need to migrate over the open issues. But we also need to migrate them into a different project in the new system. How do we do this?

[Jon Mitchell · Accepted solution]

Atlassian support did not have an answer. So we just manually entered any tickets that needed to be carried over.

[Ahmad Danial]

Hey there, Jon.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in https://support.atlassian.com to seek help from the support engineers regarding the questions that you have here? If no, I would kindly suggest you to do so.

Hope this helps and all the best.