Multi user picker field not recieving the emails

Hi,

I created a custom field of Multi User Picker and added to the creation screen of the issue. Also in the notification scheme for that project, I added Multi User Picker field in the issue creation notification.

But the persons specified in the Multi User Picker field are not recieving the emails.

What could be the reason ?

Regards

Deepak Bhatia

1 answer

1 accepted

Hi,

are the users mentioned in that field able (allowed) to access that issue? If not, they won't recieve those emails.

Also a maybe stupid question, but anyway: is the screen scheme and notification scheme associated with that project? Just asking because this happens to me from time to time... ;)

Cheers, David

Yes, users specified are not part of the project....

well , that might be the cause for your problem than :)

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