Hi I have a problem where Jira notification email recipients (using outlook) would like to filter on the message content.
However outlook has a problem where normal rules don't look inside HTML.
I would like to preserve the current look of the messages, but "tack on" some plaintext description at the end corresponding to what happened, such as "Fred edited a comment on Issue NNNN".
This will give the filtering software something easy to parse. Can I do this by editing the template, or is it "big bang" only text, or HTML, nothing in between?