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Mixed HTML and plain test email notifications

a_q I'm New Here Nov 07, 2019

Hi I have a problem where Jira notification email recipients (using  outlook) would like to filter on the message content.

However outlook has a problem where normal rules don't look inside HTML.

I would like to preserve the current look of the messages, but "tack on" some plaintext description at the end corresponding to what happened, such as "Fred edited a comment on Issue NNNN".

This will give the filtering software something easy to parse. Can I do this by editing the template, or is it "big bang" only text, or HTML, nothing in between?

 

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