Migrate users in jira

Hi ,

I need to migrate users from internal to Active Directory(not internal with LDAP). so i think migrating option in JIRA doesn't work for this  scenario. AM i right ?  My main concern is not to retain username or full name, but the use history, when we move into Active directory authentication. please suggest what options are there either in database or script wise .

5 answers

1 accepted

Hi Shamith,

You could try to disable the AD directory while renaming your internal users appropriately. Hope it helps.

Cheers,
Septa Cahyadiputra 

Hi Shamith,

It is not necessary for you to migrate users considering your purpose. When the username of the user are exactly the same between the AD and internal, JIRA will think that it is the same user. What you need to do is just to put the AD directory in the higher order than JIRA internal directory.

Any duplicate users in the lower order directory will be ignored by JIRA and its content history will merge into the user from the higher order directory.

Hope it helps.

Cheers,
Septa Cahyadiputra 

Hi Septa, luckily I found this answer which solves my problem as well. May I ask a follow up question? Is the history merging done dynamically? Or is it persistent? In other words, is there any point in time when I can delete the user in internal directory without losing his history?

Hi Septa,

Thanks for the suggestion .I thought of that solution as well, but unfortunately JIRA is not allowing to rename internal User to same username as AD user saying 'A user with that username already exists' . Since there is already an AD account user created in JIRA.

 

Thanks Septa. You almost saved my life smile I have to make sure both users have same role, so that filters will not be affected. Rest everything looks fine.

Is there a possibility to go the other way around?

our users are currently coming from ActiveDirectory and we want to 'copy' them to the internal Jira User Directory, as we are going to obsolete the ActiveDirectory

Thanks, 

Patrick

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,979 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot