Jira not following to the issue, if authentication is required

I have had two users that have reported that if they click on a link and log using the Jira openID plug-in it sends them to the dashboard not the page for the link they clicked on. I have confirmed that it is repeatable.

steps to duplicate:

1. log out of JIRA
2. navigate to a JIRA ticket URL. you are redirected to the login page. notice the login URL contains the ticket number you were trying to reach:

3. click the OpenID button to login. You are taken to whatever your default front page is, not the URL you originally entered.

Has anyone else run into this and is there a fix?

2 answers

1 accepted

This widget could not be displayed.

This was corrected by the devloper of the plug-in.

This widget could not be displayed.

it doesn't matter how many jira windows you have open the email link takes you to the login, which then redirects you to your home dashboard instead of the ticket.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you