Jira is not displaying after migrated in linux environment

[venugopal123]

Hi,

I done the installation and i went through catalina.out log file. It was showing that failed plugin report . Please find the below screenshot. this health plugin become issue for starting the jira . can you help me to fix this  

[Brant Schroeder]

Can you please post the section of the logs where the plugins are loading and sections of the log that are showing error.

[Brant Schroeder]

This is a known issue in 7.2.1. You can find information about it here: https://jira.atlassian.com/browse/JRASERVER-62459?src=confmacro

[venugopal123]

Hi 

Thank you very much.That health plugin issue was resolved .Even it is resolved Jira is not launching(opening at all) on the browser. It seems no error in the log files . Iam not getting what is going wrong with this . Even i tried a fresh installation not migration and also i checked but ntg is coming in the browser

Catalina.out:

___ Starting the JIRA Plugin System _________________

2017-10-03 11:58:29,552 JIRA-Bootstrap INFO [c.a.plugin.manager.DefaultPluginManager] Plugin system earlyStartup begun
2017-10-03 11:58:32,835 JIRA-Bootstrap INFO [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to be deployed
2017-10-03 11:58:33,319 JIRA-Bootstrap INFO [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (16): [com.atlassian.plugins.less-transformer-plugin, com.atlassian.soy.soy-template-plugin, tac.jira core.languages.ja_JP, tac.jira core.languages.ru_RU, com.atlassian.auiplugin, com.atlassian.plugins.issue-status-plugin, tac.jira core.languages.de_DE, com.atlassian.jira.jira-languages.en_US, tac.jira core.languages.ko_KR, com.atlassian.jira.jira-languages.en_UK, tac.jira core.languages.es_ES, tac.jira core.languages.fr_FR, tac.jira core.languages.pt_BR, com.atlassian.plugin.jslibs, com.atlassian.plugins.jquery, com.atlassian.jira.jira-less-integration], 60 seconds remaining
2017-10-03 11:58:33,321 ThreadPoolAsyncTaskExecutor::Thread 5 WARN [c.a.p.s.scanner.util.ProductFilterUtil] Couldn't detect product, will use ProductFilter.ALL
2017-10-03 11:58:34,601 JIRA-Bootstrap INFO [c.a.plugin.manager.DefaultPluginManager] Plugin system earlyStartup ended
2017-10-03 11:58:34,736 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /data/apps/jirahome/dbconfig.xml
2017-10-03 11:58:34,747 JIRA-Bootstrap INFO [c.a.j.instrumentation.external.DatabaseExternalGauges] Installing DBCP monitoring instruments: DatabaseExternalGauges.JiraDbcpInstruments[instruments=[DBCP_MAX, DBCP_ACTIVE, DBCP_IDLE],objectName=com.atlassian.jira:name=BasicDataSource]
2017-10-03 11:58:34,778 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2017-10-03 11:58:34,781 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully.
2017-10-03 11:58:34,814 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigurationManagerImpl] The database is not yet configured. Enqueuing Database Checklist Launcher on post-database-configured-but-pre-database-activated queue
2017-10-03 11:58:34,815 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigurationManagerImpl] The database is not yet configured. Enqueuing Post database-configuration launchers on post-database-activated queue
2017-10-03 11:58:34,842 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 147 MiB. Committed: 482 MiB. Max: 740 MiB
Non-heap memory : Used: 64 MiB. Committed: 67 MiB. Max: 1264 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 212 MiB. Committed: 549 MiB. Max: 2004 MiB
---------------------------------------------------------------------------------

[Nic Brough -Adaptavist-]

There isn't enough of the log here to tell you what is wrong - you need to go further down to find the errors.