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Jira client has synchronization problems

  • Hi I am unable to sync issues between jira client and jira cloud. I tried "Edit Connection Settings" but nothing prompted through which I can edit the connection. I opened JIRA browser but the login spins forever when I entered my email. Can somebody please help?

1 answer

0 votes

Hi @Amir_Abbasi,

welcome to the Atlassian community.

It's quite hard to tell what your problem is with the information you've provided. Let me ask you some questions to get a better understanding:

  • Can you please provide some context what you're trying to do?
  • Which Jira client do you mean? An app on your phone? a desktop app?
  • You mentioned you're unable to sync issues - are you synchronizing issues with a marketplace app?

In addition, it might be a good idea to add a screenshot - that often says more than a thousand words :)

Cheers,
Matthias.

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